Customer Help
Our team are always here to assist.
Common purchase queries answered
Common questions answered
We select products intended for lawful sale and use in the UK. However, legality can depend on the product, its intended purpose and how it is carried or used. Always read the individual product information and our UK safety and legal guidance.
No. Pepper spray, CS spray, stun guns and Tasers are prohibited for civilian possession in the UK.
Carrying an item with the intention of using it to cause injury could result in it being treated as an offensive weapon. Personal alarms and emergency alert products are safer choices for everyday personal protection.
Protective body armour can generally be purchased and worn by civilians. Customers should select the correct size and protection level and understand the limitations stated by the manufacturer.
Where applicable, product pages display the manufacturer’s testing information, technical specifications and certification. We won’t claim independent testing unless it has actually been completed.
Yes. Where possible, orders are delivered in plain external packaging without unnecessary product information displayed on the outside.
Yes. Contact our team and explain the situation in which the product will be used. We can explain the available options without providing legal advice.
No product can guarantee personal safety or prevent every incident. Safety products should form part of a wider approach that includes awareness, planning and contacting the emergency services when necessary.